System Operational Status
Last Updated: May 2026
Real-time operational status for the Telehealth FX digital network, clinical intake systems, physician review queues, and partner pharmacy fulfillment pipelines.
Online Intake & Medical QuestionnaireSecure asynchronous patient intake engine
OPERATIONALPhysician Review & Prescribing NetworkState-licensed physician review SLA: < 24 hours
OPERATIONAL503A Compounding Pharmacy FulfillmentSterile compounding, potency testing, dispensing
OPERATIONALCold-Chain Express ShippingTemperature-monitored FedEx & UPS Express transit
OPERATIONALPatient Portal & Care MessengerDirect clinical messaging and account tools
OPERATIONALIncident History & Uptime
All core infrastructure services maintain an aggregate 99.98% historical uptime. Routine server maintenance is conducted on Tuesdays between 2:00 AM and 4:00 AM EST with zero downtime failover.